Excellent comms and generally a first class purchase. Thankyou ...Roger Auty
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Excellent service - as always. Cheers! ...Robert McNamara
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prompt service, kept informed every step of the way ...Mrs J Brian
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I was happy with the ordering process and the items I received but thought that the P&P was very high for such a small lightweight item! (£5.99?) ...Louise Knowles
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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we ...Southlands Farm Cottages
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My order arrived on Tuesday 20th as promised and is working perfectly.
Thank you for the great service. ...Philip Hide
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the service was fine. ...Steve Pullan
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Considerable delay in delivery due to discontinued status of goods ordered.
Good feedback on order status
Quick response to VAT removal request
Would use service again ...Ray Le Goubin
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Incorrect picture shown against product, resulting in having to phone mytub to confirm correct item would be sent. Helpful sales advisor confirmed picture was incorrect, but right product would be sent. Website was updated and now shows correct picture for product. Items delivered. Would use mytub again. ...Trevor Handley
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Many thanks for the very prompt delivery of my order and the trouble yiou went to get the basin which was ob
solete and out of stock .I have no hesitation in recommendnig any one to order from you.....Lawrence Kendall ...Mr Lawrence Kendall
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