The service from mytub was first class. Thank you. ...JOHN MCCARTHY
|
Excellent customer service! Thank you for your help and I would highly recommend MyTub. ...Julie Taylor
|
Yes, Order received intact, very speedy delivery thank you ...Southcoast Plumbing Supplies Ltd
|
Received package on Tuesday 0710 -thank you for all the help and support not actually had control knob installed on fire yet though ...Peter Durrant
|
All good, Little slow in arriving, but the pandemic is slowing most things down! ...Ruaridh Macleod - Boiler Services Forfar
|
First time I have used yourselves but will definately use again much better than some of the suppliers I have used. ...Andrew Melton
|
Excellent service/price, kept us informed of progress of order, goods received 7.10am on the given date. Would certainly consider using the company again when the need arises. ...Shirley Keen
|
Good service and I was kept informed.Mytub also arranged for me to pick up order at a local supplier on Saturday morning, rather than waiting for delivery on the Monday. I would have no hesitation using Mytub again.
Many Thanks, Mary Cairns ...Mary Cairns
|
On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
|
Service excellent, no problems with delivery of the items. Happy to recommend. Also happy because parts ordered were for an old fire and many pieces obsolete, yet you still had in stock thankfully! Will definitely use again when need arises. ...Debbie Cornelius
|