Good points - Item arrived promptly, well packed and as described. Efficient service for a replacement part.
Negative points - My inbox has 11 emails from them, most of which were not necessary. Courier carriage charge of £7.20 was excessive for an item that could have been posted by Royal Mail for £2.80. ...Martin Nickless
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Order received on time. Customer service very good and kept me informed of the progress of my order. Would definitely use again. ...Linda Baynes
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Excellent service including pre delivery phone call to check part nos.
5 Stars!
Colin
Firecheck Limited ...Colin Scanlon - Firecheck Ltd
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Despite problems you had receiving the product I ordered from the manufacturer, you kept me very well informed.
Thank you ...Mark Topliff
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Only issue was the delivery time.....actually arrived this morning, but that was after I had chased you a couple of times and we were told it would be delivered Monday, and then yesterday late p.m. Would rather know if things are going to be delayed. ...Mr Graeme Neill
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Received order on time as promised. Excellent service ...R Tanner
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dear team my order arrived locally and I collected it. oven door glass and handle.this is probably the best customer service I have ever received from a company - thanks !!!!!! you are brilliant ...Robert East
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Goods received as per the specification in good order and condition and on time.
Thank you for your reliable service. ...Natsanet Mehari Haile - Focal Point General Trading LLC
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Very happy with the service over all and incredibly happy with the price. Would use again speedy delivery and great contact. ...Lisa Mitcham
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Very good service
Bend over backwards for there customers
Thank you ...simon chambers - SDC Plumbing
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