Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned. ...Tracy Reinmiller
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Good fast delivery of quality parts. ...Graham White
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Thanks
Please note only three knobs fitted out of six sent
Any help ...George Egesi
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Very pleased with the service received. Thank you ...Alison Hughes
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Special thanks to Christine for sorting out our problem with a broken handle on a Grohe shower mixer valve. She provided an excellent service chasing up the manufacturers and keeping us informed of what was happening. I was able to pick up the part and fit it successfully. Many thanks. ...Paul Barnes
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Excellent overseas service. Quick and helpful.
...Mike Enns - Aurora Geosciences
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Service and delivery time was excellent. Unfortunately the basin arrived without Fittings SR1015XX 120MM BOLTS FOR MASONRY WALL PAIR. ...Marina Slade
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Fine service, delivery as expected , in Denmark.Thanks. ...Poul Joergensen
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Very helpful, would not hesitate to use this company again.
Thank you. ...Andrew Thorpe
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Fantastic service , on time as committed.
...FAIZAL T. UPPALATH
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