I was really concerned when your email gave the delivery date of by 31111. As the part was needed immediately I rang your customer services department on 211011 and this was looked into. I was pleasantly surprised to be told that the part was on its way and would be with methat day which it was. Now fitted and working perfectly. Was pleased with service but would be better if the email gave the correct delivery date to avoid my panic. Thanks.
...Mrs Claire Harrison
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A really great service. Very competitive price, and quickly delivered.
...Nathan Kemp
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Excellent communication throughout the order process, competitive price and 2 day delivery. Would use MyTub again without hesitation.
...Iain Richardson
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Great service. Thanks too Christine.
...Mr. H. Quere
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Good price fair delivery time
...Mark
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Kept informed all the time, correct item delivered on time and a good price. Thank you
...Gary Grant
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Parts arrived in perfect order, exactly as requested, Good Job
Cheers
...Howard Williams
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
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My goods were not delivered the day confirmed and only delivered the next day after chasing.The staff at My Tub were very polite and curtious.
...Louis Fleury
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Very pleased with the efficient service. Delivered as promised, communication excellent.
Thanks
...Chris Lockett - CH Lockett
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£
£68.00 
