Package did arrive damaged but not sufficiently to be returned whole service was very good and hopefully the product is going to be good I already have one installed in my house and I’m very happy with it so thumbs up for your business ...Toni donati
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Excellent service - thermostatic cartridge arrived in three days - predicted 5 -12.
Thank you ...Geoff Anderson
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Very helpful to urgently find and deliver a part. ...Michael Boden
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When order was placed there was no communication from yourselves regarding that one of the items was out of stock and would take at least 4 weeks to get . I only found out from my local plumbers merchant who you tried to place the order with Once I had then emailed youselves a member of your staff think her name was Karen contacted me and once I explained the situation that I needed it the following week , went away and managed to source the item for me. Was very impressed with how the problem was dealt withand items were delivered when promised , but think the webpage product listings should be clearer on delivery times with these sort of items.
...Petes Property Services
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GOOD SERVICE,MANAGED TO GET ME A DISCONTINUED PART FOR A 1994 GAS FIRE FRONT,WILL USE AGAIN.
THANK YOU ...G.GODFREY PLUMBING
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service, advice and guidance excellent thanks - prompt delivery too ...andrew mackenzie - speyside trust
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Why wasnt it packaged in a box It could have got damaged in transit.
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Dear Brian
This is how the goods come to us from the manufactures. As we do not use couriers services the goods are delivered with great care and no need to be packed up to withstand getting kicked around a depot.
Regards
MyTub ...Brian Lovett
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Excellent service overall. Spoke to Christine on phone and she was very pleasant and helpful. Also emails on updates to delivery very good ...David Lindesay
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Items were correct as per description and price point was great. However the 3 weeks for delivery of complete order seems was excessive. ...Craig Young - Livingston Centre Ltd co Savills
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I was happy with the ordering process and the items I received but thought that the P&P was very high for such a small lightweight item! (£5.99?) ...Louise Knowles
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