Useful website, with relevant information, helpful staff when I rang up with further questions. Only slight hitch was with delivery....items arrived day after my confirmed date. ...Ms Helen G. Hughes
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A first class service
my order was delivered within 24 hrs of my submission to My Tub
Item was as requested and in good condition- (in fact fitted and functioning !)
Friendly and cheerful delivery person from Bath! 2 miles distant
What more could I ask!
If only the original item(s) sent direct fromTwyfords had been correct and fit for purpose - however that was a very very long and involved stressful "cock up!"- for which I received no apology or feedback
A Nash ...ANTHONY NASH
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Speedy delivery, item as ordered, no problems whatsoever, thank you. Great looking tap. ...Graham Jones
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Fast, efficient and value for money! Could not ask for more. All in all blooming marvellous ...Jody Roberts
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Order despatched promptly and delivered without problem. Good communication throughout order process. Business how it should be! ...Power Plant
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The item I ordered was finally delivered after a substantial wait.
However, Mytub were good at communicating and I would definitely use them again. ...Mark Day
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Fantastic service, second to none!! I won't look anywhere else for spare parts from now one, what is the point?
...Kenneth Ambler
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Thanks for informing me about delivery date. Arrived on the day advised. Pleased with service. ...Mr Gregor W. Jack
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My order of a gas fire radiant was dealt with promptly. I was also kept informed about the progress of the order. ...Gordon Fullerton
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Order did arrive on date supplied. After having made frantic efforts to secure an am or pm delivery, I was advised that I would be having a pm delivery. The delivery was then made between 9 and 11am because luckily a friend was in to take the parcel in. I also note that a message had been written saying deliver after 12!!! Having said that the contents were as expected.
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Hello Lynn
Very sorry, normally we are proactive in getting this information to you before you are asking for it, we can see where this slipped through the net and are taking steps to prevent it happening again.
Thanks for your Feedback.
MyTub ...Lynn Frances Andrade
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