sophie your sales advisor could not have been more helpful and is a credit to your company. many thanks.
...moira
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Very good and efficient service. Notified in advance of delivery time and item was delivered to schedule.
I left details of a safe place for delivery but the driver was not informed of this but I was in so it was OK ...Michael Uttley
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The service was overall good.
Nevertheless the delivery charges should be made clearer as no explanation is made that items could be delivered separatly and different charges can apply.
...vera
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Goods were a good price and delivery was on the forecast date of 5 working days. Unfortunately I was out! but delivery was rearranged for 2 days later and goods arrived by 10:00 on that day. ...David Langan
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Dear Sir,
Acknowledge receipt of the shipment with thanks. We are happy with the service and support rendered.
Thanks and regards,
NS ...Tan Nam Seng - NS Tan
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Great service.
And they even rang me to check my order as I had inadvertently ordered 2 of my 5 items in the wrong colour which I hadnt spotted
Michael Bottomley ...Michael Bottomley
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Order received on time. Customer service very good and kept me informed of the progress of my order. Would definitely use again. ...Linda Baynes
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Goods as ordered. Good price. good delivery time. Very satisfied. ...Eddie Saunders - Global Services and Supplies Ltd
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The heating elements i ordered unfortunately took 10 days more than the 3 weeks delivery promised and that was at a critical time due to the cold weather period in the New Year. But I was pleased with the price and the assistance when I rang was helpful. ...Simon Marriott
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