I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub. ...Arnie Burrows
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Slight delay in delivery but that was the fault of my fridgefreezer deciding to go wrong over the xmasnew year period. Otherwise price for the part was the best I could find on the web so if I need anything else I will return. Thanks Chris. ...Chris Douglass
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Item received Friday as estimated, fitted the same day. Shower now working fine. Thank you for your prompt service. ...Andrew Haigh
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Everything really good thank you, very good service and help. ...Rob Rydings
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Great service...Thank you. ...ANDREW M. MORTON
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Very quick and efficient service. It was great having email updates letting me know when the package was sent and the expected delivery day. A much better experience than my local plumbing centre where the customer service is dismal. Thank you. Well be back if we ever need anything else. ...Mrs G G Murden
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Very helpful service. Kept me updated with the order progress and the order arrived before the estimated time! Excellent. ...John Graham
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Fantastic service! Very speedy delivery - just what you need when you have no hot water! ...DAVID BOWERMAN
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All went like clockwork, the product was exactly what I ordered and the communication throughout the order process was excellent. Very efficient and would certainly recommend. ...Bob Annable
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Thank you - just the parts I needed and now fitted to the taps. Excellent service. ...Brian RidleyJones
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