Not delivered on time, as for some reason item left off van.
However, customer services dealt with it quickly and efficiently, calling me back to keep me updated. Item was then delivered the next day. ...Matthew Lewis
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Many thanks, quick service and at a great price ...Glyn Prowse - MP building
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Excellent service, nothing else to say about it. ...Neil Turner
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio ...David Pawson
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Thank you My Tub..... I had searched everywhere for a replacement door handle for my Belling Format 626 oven but couldnt find anyone with a green one in stock - apart from you! It arrived promptly and was easy to fit - thank you for your efficient service! ...Mrs H S Rose
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The services and shopping experience with MyTub from ordering to
delivery were 1st class ...ian boyd
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Excellent service, great communication, would definitely use your company again ...michael cooney
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Many many thanks for your cooperation and understanding in cancelling the order.
We shall not hesitate to use your company again when the need arises.
Regards ...Sue Wardell
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Excellent service from initial enquiry through to speedy delivery. Thank you. ...Darren Plowman-Read
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Good prices but chaotic delivery. First one item had to be substituted and then another was out of stock despite being initially in stock.That was out of an order of only 3 items. All took many days.
...E Chasee
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