Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
|
Good service, fast response to questions and efficient delivery. Thanks.
...Stuart Mackrell
|
Delivered on time
...Karen White
|
Part sourced and delivered as promised on due date, thanks
...Stephen Porritt
|
When the wrong product was delivered apparently the fault of the manufacturer that dispatched it, Laurie did a good job in sorting things out. It was nice to have the personal service - definitely came across as a real business that cared, not a call center.
...Anthony Smith
|
Fantastic service and fast delivery.
Thanks very much.
...Marilyn Gritten
|
Very prompt delivery and goods at the right price
...John Humphries
|
order received way ahead of expected time - thanks to christine for prompt attention and regular information up-dates
would definitely use your site again and recommend to friends
...Eileen Roache
|
Excellent service- thank you. I will be passing on your details to others.
...Lesley Bambridge
|
I have just made my first successful purchase thanks to the patience of Deborah and Sophie. Have read the previous comments and could not agree more, fantastic place to get really hard to get bits, and once you get used to it, it's better than going shopping in town.
...rizwana moghu
|
£
£1.14 
