|Although there was a delay in your obtaining the items I ordered, I was kept advised of progress with the order and it was delivered on the day promised once you had sourced the components.
Perhaps when there is going to be such a delay in this case 16 October to 11 November it might be fairer not to collect payment until nearer the known delivery date.
Overall I have found your service to be a good standard.
|Kept me fully updated with the progress of both my recent small orders, and offered prompt and very helpful advice when I made my frequent queries!
Thoroughly recommend them!
|Within a few hours of placing my order, I received an email back informing me that the item was out of stock, both with mytub and the suppliers, and that the best expectation was 3 weeks. I received an email update when the item was back in stock, with a promise for next day delivery, which was carried out perfectly, in the morning. I feel well treated by mytub, and would happily use them again.
Rx all OK Just the Job, fitted OK Thaaanks Good Job
|Delivery arrived on date specified.Box had been opened but goods appeared ok. Not yet fitted and will contact you if there is a problem. Many thanks for very good service.
|Excellent service, very impressed.
Kept Informed all along the way, cant fault it.
|Very disapointed to be told to wait two months for my ites ordered
as they were canceled and re - ordered.
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I am very sorry but I can see from the supplier's notes that there has been an error on the order. We are looking into getting this to you much quicker as a result.
|The MyTub website was easy to use, I found the items I was looking for very easily, and the whole process right through to paying for my goods was very simple. My order was delivered on exactly the day they said it would and the tracking / email updates were very reassuring. Would recommend MyTub 100%. John.
...Mr John D Sturrock
|Arrived in good time, thanks.
Will use you again in the future!
|I am very pleased to say that I am delighted with the service I received from MyTub.
The sales team were very helpful and the product arrived in two days from order and is now installed to my satisfaction.
Many thanks for your help.