Parts & spares excellent range. Delivery options need to be tightned up. Had to chase part which had been delivered to depot but not delivered to me. A new order had to be made. For the customer advise them how it will be delivered, post ,local depot, direct from supplier and estemated day of delivery. This I think would be a way to improve your service.
...Anthony Jones
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Bath tub was a delayed item, but you kept me informed & it did arrive when you said. Would recommend the company & use again if I needed to.
...Mrs Jane Greenhalgh
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Excellent communication, very quick delivery. Very happy to recommend and would use again.
...Janice Cleland
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
...Ian Grosvenor
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Excellent communication throughout the order process, competitive price and 2 day delivery. Would use MyTub again without hesitation.
...Iain Richardson
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The order took a couple of days longer than anticipated because of delay from My Tubs supplier, but My Tub kept me informed of the status every day and the day they took delivery of it they had it delivered to us within a couple of hours. So 10 out of 10 for communications.
...Hilary Thomas
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Thank you for your excellent service and delivery of our two items. We were kept informed from start to finish and the items were delivered exactly when stated. We would definitely recommend your company.
...Irene Beaumont
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Great service, thank you
...Adam Beharrell
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Very pleased with the toilet seat and the price. Delivery was a bit slow 8 days from order but then I wasnt in a particular rush and communications from the PlumbCenter were good.
...Angela Monaghan
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You have cancelled my order without explaining why
...Colin Harrison
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£
£114.64 
