|The services and shopping experience with MyTub from ordering to
delivery were 1st class
|My package arrived safely. Thank you for an excellent customer service.
|Excellent service - many thanks
...Ian Gruar Ltd
|After I placed the order I was constantly kept up to date with my order and it was delivered exactly when it was supposed to be, I will definitely be ordering from here again.
|On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
Ordered received on day promised. Item as ordered and now in situ.
|Thank you for all your trouble, as I appreciate that I had asked for something a little unusual. Thanks for chasing it up when it did not arrive, and am pleased to say it arrived on Momday as promised. Once again many thanks for your effort and service. Peter Radford.
...William Peter Radford
|Great service, good communication, good quality products, reliable delivery & good pricing. Faultless.
|Parts arrived in perfect order, exactly as requested, Good Job
|Great price. Fast dispatch and delivery by UPS. Faultless!!!