Order delivered on day stated but felt that it took far too long. Would have liked to receive it in a couple of days not weeks. But we are happy with product.
...Karen Rumsey
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Your service is excellent. I have not yet had the heat pole installed, but it looks good.
...John Hey
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Items were correct as per description and price point was great. However the 3 weeks for delivery of complete order seems was excessive.
...Craig Young - Livingston Centre Ltd co Savills
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
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Very easy to order and arrived on the date that you said tank you. I will definitely recommend and use you again.
...J W Ramsbottom Contractors LTD
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Fantastic service. Received when said and easy ordering system. Thanks
...William Payne
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I am pleased with the shower tray as it is a good product at a great price. I was unhappy with the delivery. It was initially set up for the Wednesday then changed to the Thursday. I took the Thu off and it did not arrive. It also did not arrive on the Friday luckily I was home!!!. When I called I was told there was a problem with the drivers hours and I would get it on the Monday but at any time up to 1800. As I had a plumber arriving first thing Monday this was no good. I elected to collect it from Yeovil at my cost and time. So a whole day off plus a couple of hours and diesel money wasted. Free delivery on orders over £25.00 should not mean second rate delivery especially when it ends up costing the customer. Companies who use the internet as the main portal for business must get the
...Fred Baxter
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Thanks,all worked well and to my surprise the parcel arrived at our house on time:not a usual occurrence in our part of rural France
Tony Ashe
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...Mr Anthony Ashe
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Thanks for bath....arrived as advised.
Happy with bath but not with handles as they are much wider than those on the alto 70 width bath.It is not your fault and having spoken to Ideal Standard find that they do no provide an alternative which is a pity
I dont suppose you know of a possible alternative
Happy to use you again if needed
Ray Whitehouse
...R B WHITEHOUSE
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I have no complaints at all - the part was delivered on time and there was no problem with the order.
Thanks
...Stephen Perry
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£
£106.23 
