|Easy to find and order parts arrived on time but info on status of order could be improved.
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We are sorry but the office had been closed over the Christmas period which would reflect why there had been none of our usual communication.
|Deborah , in the office was excellent and very responsive to the delivery failure. You were let down by your supplier , however it would not put me off using you again . Good Customer service overall. thanks
|Thank you for keeping me informed at all stages of my purchase! The goods were delivered in good condition and quickly! First class service!
|Goods delivered two days early.
And as precisely ordered.
|Yes thank you I received my order,everything was fine,the only problem was there were no screws sent with the spacer. I have made do with screws I had in the house, just as well I had them. I am sorry this is not the best of feedbacks,but it is the only thing I can add.
I have just spoken to the manufacture & they inform me the screws should be in the back of the fire & so are not supplied with the spacer.
...David M Russell
|Absolute fantastic service, excellent range of product at very reasonable prices and very prompt delivery with excellent communication throughout will definitely be using again and have already recommended to others
|Whilst we had to wait a little longer than one would have preferred or found ideal, we were pleased to receive the ordered item in good condition when indicated.
|Very good and helpful service. Would recommend
As requested, Im confirming that we have collected our order.
Thank you for your very efficient service.
|Service is great, yet to fit the part but it appears to be perfect.