this was the first time i had purchased anything from mytub and if needed, i would use them again. telephone staff are extremely polite and helpful and the service provided was of a very high standard. thank you mytub for making my shopping experience with you, a walk in the park. highly recommended. ...jennifer taylor
|
Great service. Highly recommended. Superfast despatch ...alan downes
|
Excellent! Very impressed. Very happy. ...Robert Wakefield
|
A pleasuure to deal with, plus the cheapest I could find on the internet, although the delivery was a bit slow, but within time stated. ...MR MIKE BUTLER
|
Well pleased with order was able to pick up at our local Plumb Center. Fire looks lovely now with the new coals ...Mrs Norah Powell
|
MyTub have gone way beyond the extra mile in fulfilling my order after items went missing in the post. Even though the problem was not of their making, the customer service team have been second to none and they stayed fully focused on my order until all issues were resolved and for this they have my gratitude.
In general, I found MyTub very easy to deal with and the whole experience for me was positive as they provide an excellent level of service, quality components and very keen prices.
Ordering was very easy through the desktop website and although I did not have need to use the mobile version, I have no reason to think that there would be any issues. ...Paul Anthony
|
Well happy good information and quick delivery
My local plumbase said they couldnt supply these items so was surprised to get them from
You ...Steve MacDonald
|
Dear Sirs , I ordered two springs but only received one . Would you please supply the second spring , as ordered . Many thanks . DM Fenn . ...Mr D.M. Fenn
|
Very pleased with my goods.And the service.And the price i got it for. No problems at all. thanks. ...m b eales
|
Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
|