All seemed to go very well until the delivery didnt turn up on the promised day. I chased it and Customer Service was very helpful and the basin turned up a working-day late, so all was well in the end.
...John Pearson
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Order has been received. Everything fine. Thank you. Colin Hadley.
...Colin Hadley
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I would like to pass on my thanks to Christine and Deb who really got me out of a hole when my original order couldnt be delivered for 3 weeks. They made some phone calls and researched their web content to source me a similar looking product and the end result is that I cant tell the difference between the original product I ordered and the alternative that was delivered. The follow up to make sure the item was delivered for my tight deadline was also a huge reassurance and enabled me to sleep! Thank you so much your help during my crisis was greatly appreciated and the end result is perfect, totally spot on. Thank you.
...Louise Thornton
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good communication, but delivery times are excessively long for no real reason.
prices quoted are excellent, although an automatic option for collect at store....without having to 1st pay p&p, then get a refund should be offered.
overall very pleased but if I required a part urgently, I would look elsewhere.
...Lee Headington
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Item delivered in good condition on the day that was forecast
...John A McBean
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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub.
...Arnie Burrows
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excellent service thankyou
...ANNE CROWNSHAW
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Many thanks for pionting out the colour choice and your prompt response in correcting it
...roger ward
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Excellent quality and intact order, would order from this company again,thank you
...Anthony Wood
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Great product, great communications, fast delivery, many thanks!
...Lucy Perretta
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£
£114.64 
