Cant fault the prices or the customer service. Kept informed of my order progress the whole time. Very helpful also when I had to return some goods. 1010.
...Andrew Williams
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Order was delivered on time and I was accurately kept informed.
...Barrs Hill School
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Thank you I received my order in double quick time a very professional service and Im sure I will be using you again..
...tony cadwallader
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Many thanks - delivery arrived safely & complete on Friday.
Excellent communication from both Christine & Jeanette who kept us updated on the progress of our order.
All now fitted and very pleased.
Thank you
Ian Jones.
...Ian Christopher Jones
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Excellent customer service! Thank you for your help and I would highly recommend MyTub.
...Julie Taylor
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Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
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Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub
...Paul Witts
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Order received within stated time, very pleased with the delivery.
...Strongbond Construction - Strongbond Construction
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Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
------------- ------------------------- ------------------------- ----------------------
Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...Lee Bedford
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excellent service, valves delivered next day as promised---will use again
...peter west
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Order has arrived and been fitted. Thank you for pursuing delivery.
...Frances Winder
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£
£114.64 
