|Deborah , in the office was excellent and very responsive to the delivery failure. You were let down by your supplier , however it would not put me off using you again . Good Customer service overall. thanks
|My goods arrived within a few days of ordering. No problems. Would happily order again in future. Thanks.
|After sales was excellent with updated delivery information. Once delivery date confirmed this was met. Competitve price with service. Thanks
|Good communication. Appreciated.
|Collected last item today. Very helpful in enabling early collection of sink before last weekend.
|Excellent customer service, exceeded expectations. Delay was caused by your supplier and then the item went missing in transit - however you were on the case before the estimated delivery date and kept me informed at every stage without prompting. Thank you. Will certainly use you again and recommend you to others.
|Arrived in good order exactly on time and as stated in the catalogue.
...Greg Borgartz - Essex Wildlife Trust
|Fantastic service and great prices - handled my change of order efficiently and with little fuss, and kept me updated as to progress.
|I am pleased with the shower tray as it is a good product at a great price. I was unhappy with the delivery. It was initially set up for the Wednesday then changed to the Thursday. I took the Thu off and it did not arrive. It also did not arrive on the Friday luckily I was home!!!. When I called I was told there was a problem with the drivers hours and I would get it on the Monday but at any time up to 1800. As I had a plumber arriving first thing Monday this was no good. I elected to collect it from Yeovil at my cost and time. So a whole day off plus a couple of hours and diesel money wasted. Free delivery on orders over £25.00 should not mean second rate delivery especially when it ends up costing the customer. Companies who use the internet as the main portal for business must get the
|More than happy with the service provided & appreciated the updated e-mails advising the status of my delivery.