Fast, efficient service, and good communication. Communication is important. Thank you. ...M Lalbeharry
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My order was delivered promptly and correctly. I am delighted with the service! ...Jenny
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Very efficient service! Delivery was made day after order was placed - Brilliant! ...DONNA JENKINS
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Thankls so much for all the excellent service ...CAROLE ALLCORN
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Great customer service. Helped locate a part we needed.
Easy to order. Fast delivery.
...Appleby Park hotel
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Found the service from mytub first class,
Thanks very much, will certainly use again : ...Adrian Robinson - A
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Im happy to say you have provided me with an excellent service in sourcing the boiler part i needed. Two other companies had advised the part was obsolete, despite it being listed on their websites and taking payments. Im still waiting for a refund from the second company 5 days later! I phoned My Tub who checked while i was on the phone to confirm they could get the part and consequently it was with me in two days. ...George Paparestis
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Got what I wanted, speedily and reasonable price.
Thanks ...Kevin Ford
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Good communication - good service - great prices - will use again. ...Graham Brown
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