What an excellent service!
...Linda Bladon
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Goods arrived on time and job now done! Many thanks Roy.
...R.Kane
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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Excellent service at an unbeatable price. Goods ordered in the monring and delivered to my door within 24 hours at no extrta cost.
...Jas Sandhu
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Excellent service.
...Michael Bradley
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Order was delivered quickly ,well packaged and at a good price . What more can I say .I would definitely recommend my tub .
...phil brown
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
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Painless to order and delivered promptly to my door. Excellent service
...Ken Lamb
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everything fine, pleasure to do business with MyTub! thanks.
...John
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MyTub did an excellent job, total satisfaction. Even though I originally ordered the wrong item, they were happy to help replace it with the correct one.
...Julius Ross
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£
£114.64 
