Good communications, keft informed of order status. Delivered on time.
Thanks ...David Gunn - Truma UK
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Slower delivery than competitOrd but more attractive price ...Paul McFadyen
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Excellent service, saved us a lot of money!!
Thank you ...Mrs H Petcher
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Emailed to confirm delivery and came on time - great. ...Mark Brazendale
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Great price - the system keeps you well informed on progress and delivered on schedule - very impressed! ...Mike Cheal
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Order and contact with company excellent cost of postage to Ireland very steep £36 and postage only cost £10.80 on stamp. Delighted to get the part I needed
Brendan Weir ...Brendan Weir
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My order arrived unfortunately the toilet seat lid was damaged.i have phoned and you are sending me out another. ...Gavin Williams
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Hi..
I received my order nextday,,: thank you. ...arkersel
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The replacement shower enclosure arrived yesterday and was in good condition. Many thanks for all your help - you have been very efficient and polite throughout and I wouldn't hesitate to use your company again and recommend you to others. The shower is looking great - yeh! ...Libby Brennan
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin ...Emma Sproat
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