Order came on the day expected, but a week for a small part could be improved.
Part is slightly dented, not as a result of delivery, qa before packing would be good.
I havent fitted the part yet so hopefully the dent wont affect installation ...Brian Power
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Initial enquiry about an alternative product to the now discontinued line was swiftly answered and order placed. This was then very quickly delivered. I was very impressed with the service received and would most certainly consider using them again. ...Norman Dickinson
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Sent the wrong part 4 days after scheduled delivery date - not so good so far! ...Shaun Moore
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Great product, arrived quickly. Hassle free shopping for an item that I couldnt find anywhere else cheaper!
Highly recommended. ...richard farmer
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Although mytub couldnt fulfil my complete order I was kept informed with instant messages and delivery was quick. Seems like a good setup and I wouldnt hesitate in using them again ...KEREN JONES
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Rare vintage gas fire radiants arrived promptly and in first class condition despite the snowy weather, very satisfied indeed! ...David Tong
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Good communications, staff very helpful, very prompt delivery, arrived within the allocated time slot, dont hesitate, trust this company. ...Raymond Hancock
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Everything as described, and provided helpful updates on delivery date. ...Andrew Dey
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Transaction as it should be. Good price, communication and delivered on time. Would recommend and use again. Many thanks. ...Angela Robertson
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I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
...Robert Culley
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