|The item I ordered was delivered on the day specified. I was kept informed every step of the way. As the item was a replacement part from a different manufacturer to the original part the electrical connections were in different places and as such I thought there could have been better wiring instructions supplied. Having said that I would definitely use this company in the future if the need arose.
...Mr B Glassby
|Thank you for the good service and communication. Outta sight replacement curtain has arrived but not fitted yet. Im sure it will be fine though.
|excellent price and speed of service. very impressed
|Order arrived within stated time - Good service!
...Dave Sanders - Dartington Crystal Torrington Ltd
|This turned out to be a very lengthy transaction, but your staff were very helpful throughout and we got there in the end.
|While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
Rx all OK Just the Job, fitted OK Thaaanks Good Job
|Thanks you for your prompt service. Could not get ignition button for my cooker hob from manufacturers as no longer make them. You had one in stock and I ordered on Tuesday and received on Thursday - couldnt do better than that!!
|Very satisfied with service, thanks
...Startton Audley Engineering Srvices Ltd
|Fantastic service, second to none!! I won't look anywhere else for spare parts from now one, what is the point?