Firstly, my item was very good value. Secondly, MyTubs customer service was excellent - they kept in constant correspondence, letting me know about my order, its progress and keeping me updated about delivery.
Overall, a great customer experience, I would not hesitate to recommend MyTub and the team to anyone.
Thank you. ...Kyle Richards
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Very helpful service with useful updates. Able to source difficult to find products. ...Carbennan Cars
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collected my order from plumb centre burnley product too fragile for courier delivery everything was fine exellent thanks my tub. b egerton ...bernard egerton
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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
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Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig ....
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Very good service and delete with faulty item immediately.
Thank you ...P Jones
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A company that looks after its customers and does everything possible to complete their order . First Class ...I.E.Ralph
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very good fast service. ...chris towle
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great service,quick delivery,recommend to anyone ...andrew lewis
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Goods delivered two days early.
And as precisely ordered.
Well done. ...Tony Gamble
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Would use again, kept informed at every step, and item received very well packaged ...John Barrie
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