Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
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Goods received as ordered delivery is a bit slow.
...Steve Davis
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Thanks very much.. Please mark the order as complete. Should I order another cartridge when I can get the delivery
...Brij Agarwal
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Our boiler arrived on time, thank you for your help regarding installation!
...clive hamer
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Very smooth professional service - if the need arises I will definitely be using this site again.
Nice site - keep it up.
...Graham Woods
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The order didnt come immediately But my tub was very good At updating Where things had got To and when i might expect it. Will use again
...David Finch
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Thankyou for the prompt service - the item was delivered exactly as stated on my order confirmation. I also had a propmt reply to my query regarding the compatability of the product with other brand. I would certainly order from you again.
...Patricia Hill
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Excellent service from your team. I will use you again when the need arises
Thanks
Trevor Weavers
...Trevor Weavers
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I am delighted to have found mytub. Your price for the part I was seeking was the lowest, and although your supplier initially sent the wrong item, your persistence in getting them to rectify their mistake was outstanding. I can recommend you to anyone - and indeed, I have already recommended you to my daughter and son-in-law.
Keep up the good work!
...Dipankar Ghosh
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As always a fast reliable service
...Chris Warburton
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£
£114.64 
