|the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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We are very sorry for any inconvenience, a new unit is being sent out today to you.
...langley grammar school
|thanks all,my order arrived on the due date,should make a great livebait tank on our boat,regards,h.
...howard john whitney
|Thanks for the excellent service, I collected the goods from the local suppliers as you suggested to prevent delivery charges and everything went smoothly. Your customer service is especially good and not as common as you would expect nowadays so thanks again.
M W Kean
|Very helpful staff (christine). Fast efficient service - item available for me to collect few hours after placing order.
|Good price and very good service quick delivery
|Outstanding service,excellent communication.No problems at all collecting items from the parts center,they were ready and waiting for uplift when i got there.Thankyou,much appreciated,hope to use you again sometime.
|Great service thankyou. The first time I have used mytub and I will be using again.
|The replacement shower enclosure arrived yesterday and was in good condition. Many thanks for all your help - you have been very efficient and polite throughout and I wouldn't hesitate to use your company again and recommend you to others. The shower is looking great - yeh!
|Efficient service. When I called with a query regarding delivery I was provided with very helpful information by a pleasant member of staff.
|Very helpful staff, quick delivery. Would certainly use them again.