Item arrived promptly and as ordered. ...A C Fergusson
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Bit of a delay - 1st because out of stock, then something went wrong with the delivery order. But they kept me advised and and,when it did arrive, all ok and at good price with free delivery on order over £25.
Would use again.
Nick Jenkins ...Nick Jenkins
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everything fine, slight delay but kept informed at all stages. ...PHILIP WAINWRIGHT
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Delayed in dispatch due to not being in stock as it is an obscure item. Good communications throughout and item delivered by date advised. Excellent service. ...Lawrence Jeffs
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You have a great service and offer very reasonable prices on hard-to-find items. ...Amadi Cisse
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Very happy with service provided, products delivered on due date with no problems.
Particularly appreciated the email updates on availability and shipping, and will buy from you again in the future.
...Steve Guy
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You always give us a very good service update info. by email or phone ...Green Resource Engineering Ltd
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Excellent service, thank you ...Lo Presti Castrenze - LP climaservice
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You have a very good web site that is easy to use. Your customer service is very good. You responded promptly to my query and gave me regular updates re my order. You despatched my order promptly. Thank You ...Mrs JH Phillips
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin ...Emma Sproat
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