|I was very pleased with the service I received from My Tub both on the phone and the quick delivery.
|Order arrived safely on time, well packaged. Items are correct. It is satisfying to know that elements from ancient toaster are still available at reasonable price. I shall be looking at "Mytub" again when I need parts for domestic appliances.
|There is nothing negative to say about the product received. It was prompt on time.
|fast friendly service very helpful with good communications pleasure to do business with you many thanks
|Excellent service throughout with good communication re delivery. Correct product delivered promptly within two days of order.
|Wasted two days waiting for delivery, was lucky the third time. The only thing making me considering buying from this store in the future was the very prompt and helpful customer service. Overall not a good experience.
|Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
...Mrs Catherine Dobson
|Received a bulkhead valve for my old Worcester boiler at a competitive price and delivered as promised.
|Excellent service, very prompt delivery.
|Order arrived on time thanks, very helpful staff when placing order.