MyTub have gone way beyond the extra mile in fulfilling my order after items went missing in the post. Even though the problem was not of their making, the customer service team have been second to none and they stayed fully focused on my order until all issues were resolved and for this they have my gratitude.
In general, I found MyTub very easy to deal with and the whole experience for me was positive as they provide an excellent level of service, quality components and very keen prices.
Ordering was very easy through the desktop website and although I did not have need to use the mobile version, I have no reason to think that there would be any issues. ...Paul Anthony
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It has been a pleasure to order with Mytub. Delivery was very good ...C S Building and Design
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Dear SirMadam,
It is just my opinion, but I find your website terrible to navigate. Perhaps it is partly because I am not a plumber, but surely people do not shop for plumbing fittings by brand first Wouldnt they look for the type and size of fitting, then choose the brand Why can we not order search results Why are there a zillion sub-categories in each sub-category in each category - case in point, me trying to find suitable compression fittings for 8mm microbore pipe.
Otherwise, you seem to stock absolutely everything, and at a good price.
Sincerely,
A. Cochran
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Thank you for your input, you have a very good point. The search engine is something which needs attention and if adding the manufacture to sort by might have helped yo ...Andrew Cochran
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Goods received on the date specified. A competitive price compared with other merchants. Well done. Excellent service. ...David Millichap
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Thank you for the very good service of keeping me Informed of delivery date. Easy to place the order. Every thing all OK. ...Roy Nichols
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Very good service. My only suggestion would be to give some idea of delivery time - even just morning or afternoon would be a help. ...David Martin
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Very quick delivery in the evening which is very unusual for other shops.
Goods in perfect order professional communications and order confirmations. Thank you ...Andrew Ciepalowicz
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Very pleased with overall service. Good practical web site.Helpful with delivery window. ...Peter Grainger
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Service excellent, no problems with delivery of the items. Happy to recommend. Also happy because parts ordered were for an old fire and many pieces obsolete, yet you still had in stock thankfully! Will definitely use again when need arises. ...Debbie Cornelius
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Very Pleased with product and service, and very good communication.
Thank you ...Mr T Stubbings
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