Good service, order received in time stated. ...william arnold
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Brilliant service from mytub, easy to order online and delivery was very quick. ...Dot Ashcroft
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Easy to use website.
Order recieved on advised timescale.
Very good service. ...John Tobin
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Order arrived very quickly once I had managed to place order. Found website very annoying to use for a first order and nearly gave up.
Cannot see why a single order for a small item cannot be ordered over the phone with a credit or debit card especially using something like PayPal. ...John Wakefield
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Hello,
The damaged item was picked up by DHL 4 March.
Thanks very much for your amazing service. I was very impressed with how well you managed the replacement part. ...Trevor Charles
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Your services are awesome. Thank you very much. ...Nikolaos Kolydakis
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I had a complaint about the original delivery but this was dealt with efficiently. I particularly liked the way you kept me informed by email on progress and delivery dates. The best service department communication I have ever had. ...Fred Gray
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Item arrived on due date. Thanks ...jeannie gailey
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Great Service
Goods arrived next day and were exactly what I wanted ...Paul Horsburgh
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin ...Emma Sproat
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