The quality of the product that was delivered to me was far from the standard that I would have expected from a company like yourselves. The item appeared to have been in the warehouse for a number of years and was bent with paint starting to corrode.
I can only say that the item was replaced within a period of 2 weeks with a quality item. Service response was good.
The original item should never have been allowed to be delivered as there could not have been any quality checks. This was someone getting rid of some old rubbish item. I can only say that this has certainly put me off using the website and supplier again.
...Steve Dixon
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1st Class service and extremely fast delivery. My local shop said they could not supply replacement coals aerator tubes for my gas fire because they were very fragile and always arrived broken. Well these were extremely well packed on bubble wrap and arrived in first class condition. All the coals matched up exactly with the layout diagram.
...Alan Wade
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VERY GOOD SERVICE, THANK YOU
...REV. B. POWELL
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Highly satisfied with whole ordering process, and especially the very prompt delivery well ahead of schedule.
...Robert Elward
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Everything arrived as promised.
...Terry Kent
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Fast, efficient service, and good communication. Communication is important. Thank you.
...M Lalbeharry
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Entirely satisfied with your service - many thanks.
...Simon Ward
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Thank you so much for my order, which I was really happy with and the delivery service was 100%.
...Joan Stockton
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Very helpful and accomodating, but a little difficult to contact directly via email, except through the notes page. Altogether a very positive experience however.
...Judith Whitham
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Service was good and I would use you again. You tried to deliver the same item twice, which is clearly better than not delivering at all!
...Dr D R Lachno
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£
£114.64 
