I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
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Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig ....
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A competitive price and fast free delivery will certainly buy a from this company again ...MR PETER AUCOTT
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All the items we purchased arrived in good condition and on time. You did very well and I would not hesitate to recommend your company to my family and friends. ...John Harold Davis
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MyTub was very helpful with my order, after the replacement item I needed turned out to be discontinued. Christine was helpful in liaising with the manufacturer to identify a suitable alternative that would work in my bathroom without drilling more holes in the tiles. She also arranged for the delivery to be delayed by two weeks until I got back from holiday. Fantastic service! ...Mary Henley
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Very happy with the service thank you. ...Fred Stokes
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International order and delivery was extremely efficient with prompt and frequent communication. Thanks for all your assistance especially Christine. ...Scott Pattison
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Prompt service, securely packaged, would recommend and use again. ...Steve Cotton
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Items arrived to time and as described ...P J Plumbing
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I found your website very easy and straightforward and in particular I found the telephone link invaluable in ascertaining the availability of the part and the staff on the phone could not have been more helpful.
Tim Pryke ...Mr T.Pryke
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Great service. You helped me get the right product, answered my questions and delivered the goods on time. ...Doug Farmer
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