|Thank you for the very quick delivery. Very affordable price too.
|Ordered what I needed and it arrived when they said it would, no fuss.
|Order was delivered as promised and products matched the description and were of a high quality. Good price and service I would recommend this company.
|It took a ridiculous amount of time to receive this item and there seemed to be a very long supply chain.
|Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
|Excellent service . Product arrived on the stated day.
...PETER THOMSON - PETER THOMSON
|Great service will use again
|Very good service. Thank you.
...Mrs P A Davies
|Bit of a muddle on delivery which meant I stayed in for best part of a day but 3rd time lucky. Advice to others: always check first thing if item on the van on deliivery day. Otherwise the product and service were excellent.
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Good evening, I am sorry about the delivery mix up. I am also sorry we did not apologize at the time.