Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
|Many thanks delivering package on the date as stipulated.
...Dr Harry Eccles
|hello MyTub Ltd, thank you very much for my order :- osma 4S 120 x 2 excellent items and service many thanks.
|First time I have used mytub and not a good start.
Was informed Item would be delivered on 2nd Nov, item not received on 2nd or 3rd and after a phone call by me was delivered on the 4th
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Dear Mr Malone
Sorry for the delay, we confirm the delivery with the branch the day or two before it is to be delivered to you. If the branch say it is to be delivered we have no knowledge of that action not taking place, till you inform us.
Sorry for any inconvenience, I can assure you whilst errors are impossible to eradicate 99% of deliveries take place without a hitch.
|Great customer service, however the web pricing on the tube is a bit misleading
...ADRIENNE TUCK MARSHALL LAND SYSTEMS
|Great service, quick, easy to order and best price I could find for the items I ordered..thanks
|Order was delivered as arranged, pleased with the goods. Very good service. Will be ordering another item again soon!
Please note only three knobs fitted out of six sent
|great service, quick delivery and informed at every stage of the order, will use you again.
|VERRY GOOD SERVICE IN ALL, I GOT WHAT I ASKED FOR IN GOOD TIME
...Ibis Shepherds Bush