Ordered 3 bottle gulley plugs that weren’t in stock but I knew about, was kept uptodate of when my order was to be delivered and it was exactly on time , would use My Tub again for parts, well pleased with them ...John - Bethel
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While you did not have what I wanted in stock you rang and gave me a date that you would send it after ordering from suppliers.
You further advised it was being sent and the date which I would receive it.
I have now received it on the day you stated.
I must say that your customer service is excellent and top class, and keeping me advised of progress was very appreciated.
I would without question recommend you and will use again if required.
Thank you.
...Chris Franklin
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Arrived on the day as promised. Excellent communication, price and all round service. My Tub My No.1 choice. Thanks ...Andy Blachford
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Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
Thank you ...Neil
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Great service. Kept me well informed of delivery date. Arrived on time. Cant fault that. ...Clive Townley
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Great price, only let down was the slow delivery time.
Would also be nice if you started stocking viessmann products. ...Morgan Barker Plumbing
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Arived on date promiced but very slow delivery. Account debited 21st Dec, delivered 16 Jan - 3weeks excluding bank holidays. ...J H Fletcher
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Many thanks for efficient service ...Mrs P Stewart
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The service is slow! When I order something on the internet postage is normaly under 3 days, but your orders take at least 2 weeks.
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Dear Mr Leeming
Regrettably the items you ordered where not stocked and there seems to have been a delay from the manufacture to us.
Sorry for any inconvenience
Regards
MyTub ...Mr T M J Leeming
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satisfactory service ...Rha
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