|Excellent price and quicker than expected service with very good communication. Thank you
|I was happy with the ordering process and the items I received but thought that the P&P was very high for such a small lightweight item! (£5.99?)
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
|I am quite pleased with the service. The order arrived when promised although the driver of the lorry was a bit upset because he had a very large lorry and we live in a very small lane. In addition the address was incorrect. The house name is Avalon and is on Old Barn Lane in Churt, Surrey.
...Mrs. D. Eustace
|Delivered on time, correct item, ok price.
|Item arrived quickly and works
|Hi , just a quick note to say I cant fault your service excellent website and prompt delivery , many thanks Ken .
|Many Thanks, Arrived safley.
|Excellent professional service,I was always kept in touch-keep it up
...Mr J Hoare
|MyTub customer service was excellent. Kept informed very regularly of status of my order and it was delivered when they stated. Would definitely recommend.