|The order took a very long time to be delivered mainly becuase the manufacturer was having trouble obtaining parts for an item is now one of its discontinued range.
There were two hinges and each had a different quaility finish. However as this part is no longer made I think it was furtunate to get it at all.
The regualr updates and feed back from myTub were excellent. The best from any supplier I have had dealings with. Each time I was ready to complain I found another update letting me know there was a delay and the reason. I was very impressed and would use myTub again because of the positive experience I had.
Very very good.
|Delay in getting the order to me because the item was discontinued but they did obtain it & send it. It arrived & a week later I got an email to say it would be delivered next Monday. Not impressed with that communication.
...PETER A SMITH
|Excellent service, really prompt to reply and helpful.
|everything fine, slight delay but kept informed at all stages.
|Exceptionally fast service with no fuss. The parts arrived in satisfactory condition.
Will use you again next time.
|Pump turned up on time fitted and hot water now on, many thanks! Mick Frampton
...Michael Frampton - Tri Management Ltd
|order arrived on time and as described. thanks.
...mr Paul East
|Thank you for your prompt service and I was able to keep the appointment booked in with the customer. I was kept informed by your team at every stage of the order. I will use you again.
...Arden Gas Services
|Very efficient service. Thank you.
|Excellent service as usual - order delivered promptly, on specified date and by very helpful driver.
...Ms S E Ellis