we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
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Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
...Brian skipper
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Product was exactly as described and dispatched speedily. Thanks ...Margaret McGlashan
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Excellent friendly service, good communications, quality products .... and the best prices around! ...Mike Strange
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Very fast service,competative price on difficult spares to obtain easily.
Very pleased with all aspects of the Company ...Alan Levett
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Very pleased with product and service provided. My plumber found it easy to install, and it works fine.
...Tim Bartlett
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prompt service, kept informed every step of the way ...Mrs J Brian
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Excellent value - no hassle ordering. ...M R Rutter
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Excellent service. Was updated by e-mail regularly re delivery. When I contacted My Tub by phone the customer advisor was very helpful.
...john smye
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Excellent service, fast delivery and great item. Thanks ...vivian bradley - TTR Joinery
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It would have been nice to have been told the item was not in stock at the time of ordering.After a couple of conversations about the item I assumed it was in stock and would be posted .
Still pleased with My Tub and will order again in future. ...K.Last Plumbing
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