|Excellent response to queries and the bath was delivered as promised on the 190711. The product was exactly as described and of good quality. Would highly recommend to others.
|Order was delivered on time and I was accurately kept informed.
...Barrs Hill School
|Excellent service and fast delivery. A big thank you especially to Christine for her help
|I was very impressed with the service given my MyTub. As I was moving and it was a bit complicated with delivery I was worried that things would go wrong but they didnt. I could always get through to somebody straight away on the telephone who was knowledgeable about the situation and all went smoothly.
I am so pleased with the Katell Galaxy fireplace. It is just as described and looks really good in my new home. Thank you for your customer service.
|Order finally got to me. I was kept up to date on the progress but for too long to wait for parts that are advertised at 35 days.
...PTJ renewables ltd
|Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
|This order was picked up from Plumb Centre Chesterton Newcastle Staffs today
Pleasantly surprised how easy all this was .Item was only a small order n.evertheless procedure was efficiently done and nothing seemed a bother ,
|liked the price, service and delivery. Expect to use you again.
|thank you for a speedy and efficient service, My filters are working perfectly
|Many thanks for giving this order a push after my earlier email! It was delivered safe and sound this morning. A good service!