Product arrived in good condition. Speedy service, exceptional customer service. Easy delivery or pick up. Very happy. ...SUZANNE ENGLISH
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The goods did take much longer than I had anticipated, and longer than you initially advised.
You kindly updated with new expected delivery dates but this had to be done more than once and I guess you were simply having to pass on information provided by your supplier or manufacturer.
In the long term no harm resulted and the main thing to report is that the drip tray arrived OK, was in good cobdition, AND it fits perfectly.
So my resume would be - Many thanks for supplying this relatively small item, it just what was wanted and my friend who asked me to order it is highly delighted that he can once again use his fridge as before. Kind regards.
Michael T George-Powell ...Harrogate Glass Company
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I DEFINITELY RECOMMEND USING MYTUB. What a brilliant online website. Excellent free delivery which reduced the cost of my items considerably. Well done. Your email updates provided me with a confirmed delivery date, which was spot on. Great service. Thank you. ...Chrissie
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Excellent service by staff to solve a payment problem. Product delivered fast and on time. Good communication about delivery time. Will definitely use again. ...Terry Lawson
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Excellent service and Great pricing ...J M Copley
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Many thanks for your prompt despatch of the hinges they are perfect. Great service.
Many thanks
Kenton ...Kenton May
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The service is slow! When I order something on the internet postage is normaly under 3 days, but your orders take at least 2 weeks.
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Dear Mr Leeming
Regrettably the items you ordered where not stocked and there seems to have been a delay from the manufacture to us.
Sorry for any inconvenience
Regards
MyTub ...Mr T M J Leeming
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2 out of the 16 items where damaged, 2 replacements arived on site within 2 days ...L Turnbull
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Order delivered on day stated but felt that it took far too long. Would have liked to receive it in a couple of days not weeks. But we are happy with product. ...Karen Rumsey
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Within a few hours of placing my order, I received an email back informing me that the item was out of stock, both with mytub and the suppliers, and that the best expectation was 3 weeks. I received an email update when the item was back in stock, with a promise for next day delivery, which was carried out perfectly, in the morning. I feel well treated by mytub, and would happily use them again. ...Phillip Edwards
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