|i recently made an order with you it was ment to cost nothing foe postage and then i recived a phone call from a courier sercice called streamline and it ended up costing me an extra fifteen pound postage what is that all about . not impresed .
------------- ------------- ------------
Hello Mr Adamson
I am sorry but you should have been informed of the charge just after your order came through so you could have made an informed desicion. We only deliver free to the main land and this charge would have been unavoideable. Sorry again for the way this took place I am investigating who this came about.
|Item delivered as specified
|Toilet seats were poor quality. Dont think they were genuine roca toilet seats as advertised.
------------- ------------- ---------------
I have spoken with the delivering branch and these are indeed genuine Roca products.
You are very welcome to return them for a full refund.
I will be calling Roca today to give them your feedback and ask their comments.
|Fantastic service, great comms. Would thoroughly recommend!! Wont hesitate to use again. Thanks!
|Good Service and A communication.
|Order process was very straightforward. Order arrived promptly and ond date advised. Will definitely use again.
|Super fast delivery and great price very pleased got me out off a problem
...mr m c wills
|Very helpful to urgently find and deliver a part.
|Good service and communication excellent, When you telephone My Tub you get through to a human being very quick!
|Superb customer service and flexibility to rearrange delivery at short notice.
Will definitelty recommend you.
...a c johnson