|Great company to deal with, no problem will purchase again.Thanks
...Colin Hook Property Improvements
|The right advice the right product delivered on time.
...Mr Thomas W Kay
|i needed a part that is now out of production bit mytub got me one and kept in contact about delivery etc, woulld definately recommend. thanks :
|I have no complaints whatsoever. My request was dealt with promptly and efficiently without any trouble. Thank you.
|RECEIVED PACKAGE PROPTLY IN GOOD CONDITION THANKS
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
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Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
|Very prompt and efficient.Fire now operational again. Part no. on the paperwork would have been useful for future reference. Thank you.
|Thank you for keeping me updated on my order. The part arrived yesterday and was packaged well. You let me know by email when the part would be dispatched and it arrived when you said it would. Thanks again
|Order received. It took a little longer than expected but I was kept informed by E mail as to when I would receive my order.
|Completely satisfied with mytub but delivery could be better. I rang you at about 4.30 on promised day of delivery to be told that delivery could be any time up to 6.00pm. At 7.30 I sat down to write a very critical e-mail to you complaining about non -delivery but, happily, it came just before 8.00pm. I was panicking as I had promised to use this item in repair of a customers boiler on Friday relying on your promised delivery. All turned out well in the end but earlier deliveries may save frustration and anger.
Thanks for your service. I will use you again. M.Bradbury