After trawling through their website, I eventually found what I ordered. I was instructed to E-mail them to obtain a delivery date. They responded that they no longer stocked that product. However, they offered a similar product. I placed my order. Jeannette and Christine were very helpful. My product was delivered after a few days but it was the wrong size. It took longer than the 3-5 working days advertised.
Both the plumber and tiler had begun working on the en-suite and we thought that we would have to wait a few days for the door but the assistant, Christine very quickly dealt with the issue, ordered the replacement, which arrived the next day. This meant that the plumber and tiler were able to complete the job without delay. Thank you Jeannette and Christine, in my mind you are bo ...Ms Gavin
|
Order recieved, good professional customer service, with thanks ...SAMA Organisation Ltd
|
Delay in getting the order to me because the item was discontinued but they did obtain it & send it. It arrived & a week later I got an email to say it would be delivered next Monday. Not impressed with that communication. ...PETER A SMITH
|
The entire purchasing process was hassle free and I could monitor progress. Excellent service and good price! ...Laurance Knight
|
Very pleased with the help, service and price received with my recent order for Vailant flue parts. ...P Routley
|
Order was delivered on the day that was quoted and arrived in perfect condition. I found My Tub communicated every stage of my order to a high standard and I have been thoroughly satisfied with the overall service from the start to completion. Would certainly use again. Many Thanks. ...James Rooney
|
Very helpful chap, will use you again ...Terry smith
|
Good service - well done! ...david anderson
|
Very helpfull and quick delivery. ...shirley fryer
|
Excellent service, sink was delivered on time and with a smile.
Will definitely use your company in the future. ...les allan
|