|In a word WOW. Customer Services contacted me immediately about an error I had made in ordering, which saved a lot of time and hassle obviously and my order arrived a day earlier than expected, shall defo recommend to my plumber when he arrives later. Many Thanks to all at My Tub
...mr faramarz ghatreh
|I have found your service well below par and your customer service terrible. The lack of awareness of where items are or when they are being delivered, no reply to repeated calls and miscommunication within your company have lead to me to cancel the entire order to days ago, and today Wolseley called to deliver items on Monday. I have communicated with too many different people and their seems to be a lack of ownership, knowledge and customer service.
|Whilst we had to wait a little longer than one would have preferred or found ideal, we were pleased to receive the ordered item in good condition when indicated.
|my tub was very helpfull. Rachel who dealt with me was amazing, she took care of everyhthing for me and the delivery was withing 2 days
Will without doubt order again. Fantastic service thankyou
|VERY GOOD EXPERIENCE DEALING WITH MY TUB ALL THE WAY THROUGH
...michael john barratt
|Very satisfactory. My only complaint, which is about your supplier rather than yourselves, is that they cut my 6m lengths of pipe in half to get them in their van. This means I will have to make extra joints that I had hoped to avoid. Not a disaster but a bit of a nuisance. Otherwise fine. Thank you.
|Very good service and no complaints-thank you.
|Goods ordered in the evening, response the following morning with estimated delivery, goods arrived as specified, excellent price and delivery what more can a customer ask for.
|Great service.....keep up the good work
...Adam William Polson
|Took a while but was kept informed along the way... Cant fault the service or product Many Thanks.