the staff at mytub were very helpful in finding the part i needed for my shower and even though the part was only £10 the level of service i received was oustanding from start to finish you would think i had spent thousands of pounds, excellent communication, i was kept upto date at every stage of my order and very fast delivery. this has to be the best company on the internet, staff who are genuinely interested in helping no matter how much money your spending, service at its greatest. thank you Mytub ...christine mcguire
|
Product info on web site excellent, prices competitive.
22 days from date of order was far longer than expected. Maybe you should indicate that goods are out of stockex stock at the point of order. ...David Asquith
|
I was very pleased with the ordering process, the emails updating the progress of my order, and the aftersales email checking that all was safely received.
Most impressed!!! ...mike Clark
|
Rare vintage gas fire radiants arrived promptly and in first class condition despite the snowy weather, very satisfied indeed! ...David Tong
|
Absolutely top class service. My tub went the extra mile to source a discontinued product. Thank you so much, I would use you again :- ...Carianne Purcell-Jackson
|
Excellent customer service and very helpful staff. Went above and beyond to help me and I would definitely recommend you. ...Victoria Yeomans
|
My order was dealt with very speedilly and the goods arrived on time. Delivery man phoned to give time for delivery and arrived on the dot. Have not yet assembled the shower kit, but all seems to complete and in good condition. ...Maurice Turner
|
Dear MyTub
Many thanks for your help. I did contact the manufacturer and I spent a great deal of time on the internet finding possible suppliers.
It appears that the part is definitely unavailable and I am now having to replace the cooker, even although it is still in "reasonable" condition.
I would like to say that your service has been way beyond what I had expected and that you have gone out of your way to be extremely helpful.
It will not be forgotton.
Many thanks.
John H ...John H
|
Very quick delivery. Good communication excellent service.
It is good to know that there are places that sell good quality parts and not rip you off.
Thank you for your top service. ...chris samwell
|
Good service, Very fast delivery, Thank you ...Xtrac ltd
|