Actually cheaper than Ebay! , always had a good experience. When I am looking for parts I always check Mytub first. ...David Roberts
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First time I have used mytub and not a good start.
Was informed Item would be delivered on 2nd Nov, item not received on 2nd or 3rd and after a phone call by me was delivered on the 4th
Regards
Stuart malone
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Dear Mr Malone
Sorry for the delay, we confirm the delivery with the branch the day or two before it is to be delivered to you. If the branch say it is to be delivered we have no knowledge of that action not taking place, till you inform us.
Sorry for any inconvenience, I can assure you whilst errors are impossible to eradicate 99% of deliveries take place without a hitch.
Regards
MyTub
...Stuart Malone
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Great item & fast delivery. Shame about pricing it a penny under the free delivery target! ...Michael Healy
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Thanks, good service, good communications. ...S Garner
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Very prompt service - delivered when expected and all in tact!
Many thanks and much appreciated. ...Chris Eversfield
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All the items we purchased arrived in good condition and on time. You did very well and I would not hesitate to recommend your company to my family and friends. ...John Harold Davis
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Great feedback and prompt delivery. ...Allan BC Duffus
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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well pleased bath delivered as stated - nice people to phone & are actually very helpful maybe they can give some pointers to british gas or bt on a part time basis.the only downside was the delivery driver who looked thoroughly hacked off but there again he was a londoner. ...roy toombs
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Thanks for the reply email, the part arrived Saturday at 17:00. Thank you.. Already fitted, spot on part. ...Martyn Probert
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