|Took 2weeks to deliver, took money from my account straight away. When I advised them I no longer needed the part as my plumber had to go else where to carry on with my boiler repair, I was the one who had to pay for the return charge. Very disappointed an will not be returning to use this site!!
|Very good communication and prompt replies. Slow delivery: order placed on 2nd delivery first stated to be 16th, then confirmed 10th, finally 20th.
...MR P KELLY
|prompt delivery, good service with regular updates. 5 star
|Excellent communication system - my order had quite a number of lines on it so several deliveries.
My only small criticism is with the plumb centre order picking - all small items were just dumped into one big plastic bag, thus a large number of pipe fittings, inserts of various sizes etc all loose together in one bag. When we de-kitted and checked the contents to the delivery note there were a couple of shortages.
Again, comms with yourselves was very good during process. Issue resolved as I just walked up to the plumb centre branch and picked up the shortages.
Otherwise, will certainly recommend mytub in the future and likely use yourselves again.
|Excellent service as usual - order delivered promptly, on specified date and by very helpful driver.
...Ms S E Ellis
|Very pleased with goods, had searched for days to find the exact basin I was looking for and found it straight away on mytub! Ordered and received everything in excellent order.
Would recommend to anyone quality etc is exactly as stated and the service is excellent.
Have given out the website address to a few friends so hopefully they should order from mytub, a great website, good value and extremely helpful with any queries!
10 out of 10
...Mrs Marian Milne
|There were a couple of problems, but the staff were outstanding in seeing the situation resolve, they were really helpful. Thanks
|received fine thanks, great service
|Excellent communication, very quick delivery. Very happy to recommend and would use again.
|Great service, friendly, helpful and quick.