|great fast delivery kept me updated with emails and even had a phone call to state what time ! well done folks keep up the hard work
|I am very pleased to say that I am delighted with the service I received from MyTub.
The sales team were very helpful and the product arrived in two days from order and is now installed to my satisfaction.
Many thanks for your help.
|Excellent customer service! Thank you for your help and I would highly recommend MyTub.
|The product was in good condition and simply did the job, it was delivered very quick. Highly satisfied.
|VERY GOOD SERVICE, THANK YOU
...REV. B. POWELL
|Part arrived within 24 hrs and no problems whatsoever. Many thanks. No hesitation in using you again.
|On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
| Very efficient service. You telephoned with an approximate time the order would be delivered and I received it well before that time. I will certainly use you again if the need arises
|I have found the quality of customer service to be first class and would not hesitate to recommend My Tub to anyone I know.
Thanks for all your help
|thanks arrived on time exactly as described... good service all round